Fable Learning Center
Learn how to conduct research with members of Fable’s Community with cognitive access needs.
You can meet with members of the cognitive audience in moderated user interviews to test laptop and desktop-friendly flows.
When setting up your user interview request in Fable Engage, select Cognitive as the audience and Laptop/Desktop as the device type.
Testing of mobile flows or other request types with cognitive testers is not currently available.
Once you’ve selected the Cognitive audience, you have the option to select an Accommodation: Memory support, Focus support, or Reading and writing support.
Fable uses a needs-based approach to define Community audiences, rather than aligning to medical diagnoses. Community members in the cognitive audience self-identify with needing support with one or more of the following:
| Accommodation | Needs | Challenges |
|---|---|---|
| Focus support | Maintaining attention and managing distractions | Challenges maintaining attention, filtering distractions, or working with visually or auditorily busy interfaces. |
| Reading and writing support | Understanding written content and writing text | Difficulties understanding dense content, interpreting unfamiliar terminology, or completing written communication. |
| Memory support | Remembering and recalling information | Challenges with recalling information, navigating multi-step tasks, or remembering pathways. |
| Accommodation | Needs | Challenges |
|---|---|---|
| Focus support | Maintaining attention and managing distractions | Challenges maintaining attention, filtering distractions, or working with visually or auditorily busy interfaces. |
| Reading and writing support | Understanding written content and writing text | Difficulties understanding dense content, interpreting unfamiliar terminology, or completing written communication. |
| Memory support | Remembering and recalling information | Challenges with recalling information, navigating multi-step tasks, or remembering pathways. |
Fable’s Accessibility Usability Scale (AUS) provides a measurement of usability. It is an adaption of the commonly-used System Usability Scale (SUS).
The AUS is modified for cognitive testers to ensure it is applicable even when assistive technology is not being used, and for other accommodations.
The AUS target is set the same way across all accommodation types, including cognitive research.
If you have questions or require platform support, email support@makeitfable.com.